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Four candidates, same résumé, same tools, same strong stakeholder management. The hire lasted five months. Nobody had asked to see a document.

The business case counted the hours. Three of the nine steps exist to stop money leaving without a second pair of eyes, and the bot takes the eyes with it.

The system went live on time. Training hit 94%. Six months later the regional teams are running the old spreadsheet and keying results in on Fridays.

Forty rows, written in week two, last updated when the PMO asked. Half have already happened, and the risk sinking the project is not on the list.

Digital transformation domains have an order: data and operations come before customer. A four-question rule for choosing which domain to start with.

Two postings titled Senior Business Analyst, two different jobs, one guide that would have told both hiring managers what to ask for. Almost none have read it.